There is a lot of things they don’t teach at Harvard Business School, and there is actually a book concerning the subject which you can buy; it mostly discusses relationship building and just how organization is about people, not about textbook strategies. Indeed that is a truism, but, when we discuss Alex Mirza, we frequently do not understand exactly what this means.
Permit me to explain something which we employed to do, before my retirement. You see, I ran a franchising company and I made sure that each new market that people opened, that I was there for that launching of these franchises. In fact, I often sat with our blitz marketing team, which would go out and help setup these new franchises and get within their first batch of the latest customers.
We did things so untypical of MBA management strategies that I’m positive that I explained it the professors of any of the universities teaching business school would drop their jaw. We used to order pizzas brought to hotel lobbies, so we would create poster boards with maps scotched tape to them, and a shoebox filled with highlighters, aerial photos, and lists and lists of potential customers in the area.
We would also provide 2 or 3 phone books around, and we would literally map out the area, get everyone riled-up and able to go. And that would become our command and control. I will remember having three cell phones strapped to my belt seeking to handle all of the incoming calls of all the teams out in the area, while still running the whole business.
The truth is that in order to win markets, you must dump the MBA textbook and go for it. Which is in order to win market share, decimate your competitors, and collect each of the best and a lot loyal customers.
Truth be told, I don’t really care what any MBA professor says, because chances are they’ve never created a payroll inside their entire lives, and because my way works! The truth is, as being an entrepreneur, I only care about winning, and that’s what organization is about. So, why not throw a pIn business one of the most important things to make sure is that you have the proper tools to help make your business operate correctly. This is especially valid within the hotel and hospitality industry, as keeping track of your client’s reservations, your accounting and all other facets of your hotel is really important to the continued success of your business. A good way to ensure that your company is on top of these crucial sides is by investing in good quality hotel management software. Possessing this hospitality software will assist you to maintain your hotel business running efficiently and your customers returning due to your excellent customer support.
Great hotel management software comes with modules that cover different elements of your accommodation management side of this industry. It is going to include modules to keep an eye on reservations, room service, restaurant bookings, staff, stock control and accounting, which lets you keep track of your information. Good hotel management technology can do all rlftda in on a single easy to use program that could save you considerable time and money by streamlining these processes.
Your integrated solution ought to include point of sale software which will keep a record of sales made in the hotel. Whether your customers are buying items from the gift shop, purchasing room service or paying their bills, this software will keep track of it. It can create professional receipts and give you detailed reports that will help you manage your company more efficiently.
Another important element of hotel management application is the module that keeps tabs on calls and calculates the cost of these calls for the client. It will help to incorporate the price of local and international calls for the client’s bill if they are ready to consider. This provides your client an in depth set of calls which they made during their stay, so that they can check it for accuracy.